TUGAS 2 BUSINESS PHONE CALL

BUSINESS PHONE CALL

1.   BusinesS phone call

   * if talking directly to someone who intended

Vina: PT. Nur cantering, good morning, with vina, anyone can help?

Tita: good morning, ma'am vina, my tita of PT. Tati, I'd like to order 100 boxes of rice box

Vina: good, bu tito, apologize for the booking will be my direct connection to the pack totodi marketing division can wait a while Mom?

Tita: good bu, thanks

Vina: equally bu tita

Toto: bu tita, thank you menggung, prosuk rice still tersedua 100 carton boxes.

Tita: costs how yes sir

Toto: to purchase 100 cartons per unit price of US $ 30,000 does not include postage.

Tita: Well, I pesen 100 boxes

Toto: good, bu tita. We are sorry for the booking I will send from pemesana via email. Mom can fill the order details and shipping address from the

Tita: fromnya if so please send it to my email: tita@gmail.com

Toto: Well, there a number I can hubungin, ma'am?

Tita: my number 08131212131

Toto: good, bu tita, immediately I sent from ordering. Anything else I can help you?

Tita: toto pack is enough, thanks

Toto: equally bu tita. Thanks for contacting PT Nur cantering, good morning

* Make apoitment or appointment with someone or cancel meetings

Vita: morning, PT Nur cantering here, can I help you?

Tita: good morning, can I talk to toto?

Vita: who's calling?

Tita: My name Tita.

Vita: Okay, please wait a moment. I'll connect your call.

Toto: hello.

Tita: The Toto?

Toto: talk.

Tita: Tita I called yesterday.

Toto: mmm .. yes I remember. how can I help you ma'am?

Tita: yes, sorry if i take your time. I just want to discuss this plan with you. Can we have a meeting?

Toto: of course. tomorrow, you can come to my office at 11. I'll be in the office at the time.

Tita: Okay .. it's a good idea. Thank you sir for your good response. See you tomorrow.

Toto: yes ,, you're welcome pack. I will wait.

Tita: good morning

Toto: good morning.

  * The next day

Vina: morning, PT Nur cantering here, can I help you?

Tita: good morning, can I talk to pack Toto?

Vina: who is speaking?

Tita: I Tita

Vina: OK. I will connect the call to pack Toto wait a minute.

Vina: sorry sir Toto, I think he's busy right now. Can I take a message?

Tito: ooh yes .. please tell him that I can not see him today because I had a small problem to be cleared now. Please, tell me that I apologized to him. Maybe the next day we could make another appointment.

Vina: Okay. I'll tell you the message. Can I help more?

Tita: No, thank you. Good morning.

vina: good morning.

2. Make a email for promotion

TO: PT.TITA@YAHOO.COM

FROM: PT NUR CANTERING@GMAIL.COM

You want to order a meal? Confused?

Do not be confused, NUR cantering can always help you anytime you want. We'll make you eat can not be overlooked.

Do not worry our best cantering and at an affordable price.

Let us make you an effective event